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Admincontrol Privacy Statement

This privacy statement covers our collection, use and disclosure of information collected through our website, www.admincontrol.com, our service Admincontrol including any connected applications that have been developed by Admincontrol to work as a part of our services.

The use of information collected through our service and connected applications shall be limited to the purpose of providing the service for which the Client has engaged Admincontrol AS.

Data collection
Admincontrol AS collects and processes information under the direction of our Clients, and has no direct relationship with each individual user of our service. Each of our Clients acts as Data Controller wheras Admincontrol is the Data Processor. A Data Processor Agreement has been entered into between our Clients and Admincontrol that governs the processing of your data.

Admincontrol will act as the Data Controller for information obtained through the “Request a Demo” as well as Information we collect when you access Our Site.

Data processing
All customer and personal data are processed under the control of Admincontrol in Norwegian datacenters within the EU/EEA area.

A more detailed description of our processing when we act as Data Processor for our Clients is found here: www.admincontrol.com/data-processing/

Our contact details are as follows:
Fridtjof Nansens plass 2,
0160 Oslo,
Norway
+47 22 83 61 00
support@admincontrol.com

Information we collect

  • Information obtained by completing any forms on our web site, www.admincontrol.com (Our Site).
  • Details of your visits to Our Site, including but not limited to, traffic data, location data, browser version and details, weblogs and other communication data, and the resources that you may access.
  • As a user of our Admincontrol service, we store and process your name and contact details such as phone number and registered e-mail address including any other kind of information you may enter or upload into our service.

Use of information
The information collected is maintained for the purpose of fulfilling our contractual obligations with our Client and is used as such or in order to contact you for the purpose of demonstrating our services.

The information we collect is not shared with any organisations, except to provide products or services requested, when we have your permission, or under the following circumstances:

  • As required by law, such as to comply with a subpoena, legal proceedings, or similar legal process.
  • To investigate potential violations of our Terms of Service
  • To security approved Sub-contractors as stated in our Data Processing Agreement with our Clients
  • To third-party service provider as stated under 3rd Party disclosure

If Admincontrol is involved in a merger, acquisition, or sale of all or a portion of its assets, our Clients will be notified via email and/or a prominent notice on our Web site of any change in ownership.

Cookies and Tracking Technologies
Admincontrol and our analytics provider use technologies such as cookies, beacons, tags and scripts, to analyse trends, administer Our Site, tracking users movements and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual and aggregated basis.

Users can control the use of cookies at the individual browser level.

To protect your privacy we utilise anonymization technologies when transferring data to our analytics provider, such anonymization technologies will remove your Personal Identifiable Information.

Log files
As is true of most web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, referring/exit pages, operating system, date/time stamp and clickstream data.

This information is used to administer, assist us in any troubleshooting to support our users and maintain the stability and performance of Our Site.

3rd Party disclosure
Only aggregated, anonymized data is periodically transmitted to external services to help us improve Our Site and the Admincontrol service. This is true in the following cases:

Our Site:
For Our Site, we use Google Analytics as an Analytics Provider. Only aggregated and anonymized data is transferred.

iOS Application:
For our iOS Application, we use Crashlytics to analyse crash logs. Only aggregated and anonymized data is transferred to Crashlytics to help us improve the Application and our service. For more information about the data collected by this service, please refer to the Crashlytics privacy policy under the following web address: http://try.crashlytics.com/terms/privacy-policy.pdf

Payment Processing
Admincontrol does not process payments for services on Our Site.

Access to your information
The Data Protection Act and EU General Data Protection Regulation (GDPR) give you the right to access the information we hold about you.

An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct their query to the responsible person within their organisation for the agreement with Admincontrol. Admincontrol will make reasonable commercial efforts to promptly fulfil our Clients request. Requests relating to information we process for our own purposes may be directed to us to the address set out under “Further Information”.

Security
Admincontrol has security and the protection of our customer’s data as a top priority and is using the ISO 27001 framework to govern our information security work.
The following are our information security goals:

  • Admincontrol must ensure the confidentiality, privacy and integrity to customers data.
  • The Admincontrol services must be available to authorised users in accordance with Admincontrol’s SLA.
  • Admincontrol must actively work to minimise the risks and any potential damage by preventing security incidents and their potential impact.
  • Admincontrol must comply with relevant customer requirements, laws and regulations for information security.

For further details see www.admincontrol.com/information-security/

Compliance
Admincontrol complies with the following Norwegian laws and regulations concerning IT security for banks and finance institutions, including Norwegian and European (EU/EEA) regulations for protection of personal data:

  • Personal Data Act
  • Regulations on use of information and communication technology (ICT)
  • Personal Data Regulation

All Clients need to ensure that any local laws and regulations within their sector and/or their country is covered. When ensuring compliance with your sector specific or local regulation needs, you may contact Admincontrol for a more detailed description of our security controls.

Admincontrol has taken appropriate steps to ensure compliance with the EU General Data Protection Regulation (GDPR) once entered into force.

Retention
Admincontrol will retain personal data we process on behalf of our Clients as long as needed to provide services to our Client. Admincontrol will retain and use this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Information we collect in order to demonstrate our services is maintained until the purpose of the collection has been fulfilled.

Cancellation or termination of account
Admincontrol can completely remove all the Client’s documents, files and meta-data upon request. If your account is terminated for any reason, please contact us with any request to access your data.

Changes to this Policy
We may amend this Privacy Policy from time to time. The latest version will at all times be available on Our Site. You are advised to consult this Privacy Policy regularly for any changes.

We will not reduce any rights under this Privacy Policy without the explicit consent of our Clients. If changes occur in how we treat or process your data, a notification will be provided to our users about the changes together with the updated privacy policy.

Further information
For further data processing details, compliance or security, please send us an email at privacy@admincontrol.com